Payment Policy

Accepted Payment Methods

We accept the following forms of payment:

• ACH (Automated Clearing House) Transfers – Preferred method of payment. Bank details are included on all invoices.

• Checks – Payable to Radiology Services Inc. Please include invoice number(s) with your check to ensure proper credit.

• Credit Cards – Available for select maintenance and repair services only. We do not accept credit card payments for the purchase of capital equipment or consumables.

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Credit Card Payments & Processing Fees

Credit Card payments are processed securely via Stripe. 

• A 3.5% processing fee will be applied to all credit card transactions.

• This fee will be listed as a separate line item on the final invoice provided to the customer prior to payment.

• By submitting a credit card payment, you acknowledge and agree to this additional fee.
   

Credit card payments are only processed once the customer has reviewed and approved the invoice.

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Dispute & Chargeback Policy

We are committed to transparent and fair billing practices.

• If you have a concern regarding an invoice or the services provided, please contact us directly at [Insert contact email or phone] within 7 business days of invoice delivery.

• Chargebacks submitted without prior contact or good-faith communication may result in delayed resolution and suspension of service.

• Disputes will be reviewed based on documented service records, approved invoices, and written communications.

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Returned Payment & Chargeback Fees

Industry-standard fees apply in the event of returned or disputed payments:

• Returned Check (NSF): $35 per occurrence

• ACH Return: $25 per occurrence

• Chargeback Fee: $25 plus any Stripe-imposed penalties

These fees will be added to your account balance and must be resolved before additional services are rendered.

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Contact for Payment Support

If you have questions about payment methods, invoice details, or account status, please contact our billing team at:

Radiology Services Inc.
sales@rsixray.net | 978-887-3300